Where are you located?
We are at 850 S Broadway, ste 604, Los Angeles, CA 90014, on the corner of 9th & Broadway. The building is located directly across the street from the Eastern Building (Light Blue in color). Once on Broadway, we are in the building entrance directly after passing Umami Burger. The building number can be hard to identify, but it is there. You may also see the sign that says "9th & Broadway Building". There are paid parking lots near our building or metered spots around the block.
PRIOR TO ORDERING
What are the costs of Aria dresses?
The cost of our wedding dresses is between $1,400 to $2,800. Alteration and fitting is a flat fee of $200.
Where can I see your dresses?
You may visit our showroom in Los Angeles. Our showroom is open by appointments only, please call or email to set up a time. Our wedding dresses are also shown in several bridal salons which are listed on our locations page.
Do you have a catalog?
Currently we do not have a printed catalog, however, our website actually has more pictures and the most complete and updated information about our line of dresses.
A custom design wedding gown?
While we encourage our brides to mix-and-match, modify our designs, we regret that complete custom gown service is not available.
When are appointments available in Los Angeles?
Appointments are currently available on Mondays - Saturdays (9am to 4pm) and Sundays (10amto 2pm). After hour appointments are available occasionally. To get a weekend appointment you may need to book a few weeks in advance. Phone calls are returned on weekdays but there may be no one available to answer the telephone on weekends. Please note that we do not keep a record of sizes, styles or colors selected during an appointment prior to ordering -we encourage you to do so.
How soon should we place the order?
We strongly recommend that your wedding dress order be placed no later than 6 months before your wedding date. Fitting generally begins 4 to 6 weeks before wedding date.
What is the schedule for handling the orders and charging?
50% of your order total is due when placing your wedding dress order. Your balance is due at your first dress fitting appointment.
How do we order?
Our order forms are available to our brides during an appointment.
Can we order over the phone?
Orders must be e-mailed or mailed to us or may be placed in our showroom. For your protection (and ours) we must have a signed order form and order agreement. If you have questions about ordering you are welcome to call.
Do you charge sales tax on the order?
A sales tax of 9% must be added to the form for orders shipped to or picked up in California. We do not charge sales tax for any other state.
We are outside the USA, may we order your dresses?
We do accept international orders. The difference is that shipping charges are on a case-by-case basis. If you are in any other country, please contact us prior to ordering to see if it is possible. If we cannot process an order for your particular country we would suggest getting someone in the US to order on your behalf if possible.
ABOUT OUR DRESSES
Are your dresses lined?
These are very well constructed top quality dresses and they are fully lined.
Are your dresses made in the USA?
Yes! All of our dresses are and have always been made in the USA. For quality control purposes they are produced domestically so that we may monitor closely and ensure a quicker turnaround time.
Do you allow modifications?
We do offer special modifications to our designs at an additional cost.
Do you offer alterations?
We do offer alteration services to Los Angeles brides, this service covers hemming, improving the fit of the dress and adding trims such as bra-cups and hook and eyes to your Aria gown. Our flat rate for alterations is $150.
What are your ironing instructions?
As far as eliminating the wrinkles goes, the safest way is ironing with a medium or high setting, preferably with a clean, thin cloth between the iron and the dress and no steam. Professional dry cleaners accustomed to dealing with silk may be able to steam them with their specialized equipment if done properly. The reason we want people to be careful about steam is that many home irons tend to spit out water in droplets unevenly and that sometimes can stain.
Can I order extra fabric from Aria?
We do offer our fabrics to those who are already ordering dresses from us. 1/2 yard is the smallest quantity that can be ordered.
Do you offer bridesmaid dresses?
We have transitioned to a bridal only designs and will no longer offer bridesmaid dresses at this time.
Do you offer Mother of the Bride outfits?
We currently do not offer Mother of the Bride outfits.
What should I keep in mind when trying to choose the most appropriate size?
it is very important to go here to our size and measurement page for more details and the size chart.
You should have an accurate bust, waist and hip measurements taken. We suggest to stop by a local dry cleaner, where they are usually happy to assist them if they are not sure about their measurements. Then you should pay close attention to our size chart to choose the size (rather than ordering your usual dress size) because different dress labels may size differently. Our dresses run very true to our size chart. We are always happy to help with sizing or any other questions anyone may have.
I changed my mind about a size/style/color. I'd like to exchange it. Can I do this?
We do not carry any dresses off the rack. All the fabric is ordered and dresses made to the particulars of your order. If the dress is a bit too large, it can usually be altered without too much effort. We do ship only standard sizes so minor alterations are sometimes needed, but the dress would not be unwearable -merely in need of alteration. So we do not accept returns. If an order is canceled before it has left our warehouse, 50% of the order may be refunded. Any change requests for an order already received must be emailed to Aria AND must be confirmed as an Aria email reply in order for it to be valid. If you do not receive such a confirmation then it is not likely the change was (or could be) made. We cannot change the order after the fabric for the dress is cut. The order cannot be canceled after the dress is sent to the customer. A new dress could be ordered but we usually recommend that alteration be tried instead.
Can our wedding picture be added to Aria's online album? How?
It would be our honor to have your wedding picture featured on our website. Please submit your jpeg photo by sending it to firstname.lastname@example.org. We encourage you to be creative while taking your pictures, who knows, your bridal party may end up being featured in a national wedding magazine someday!